#Unh sigmaplot software professional
Given the proliferation of interest in quality management, combined with our observation that much of the best material on quality is published by small presses, professional and trade associations, as well as consultants, we undertook the task of creating a handbook on the best sources of information on quality management. In the past decade much has been published on this topic. The quality management movement began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its application in service industries, government, education, and other nonprofit agencies. Glossary Name index Title index Subject index
#Unh sigmaplot software software
Resource Materials 1 Strategies for locating additional information i Book publishers and distributors ii Periodicals iii Databases iv Useful Library of Congress subject headings 2 Training materials i Audio-visual and interactive multimedia training resources ii Software packages iii Software finding aid 3 Executive development programs 4 Quality management consultants survey 5 TQM associations 6 Malcolm Baldrige National Quality Award III Focus on Specific Aspects of Quality Management 1 Teams 2 Customers 3 Analytical and statistical tools 4 Corporate culture 5 Leadership 6 Training, human resource issues, and communication Introduction: General Sources for Information on Quality Management 1 Internet resources 2 Books 3 Articles ISBN 6-4 (Adobe eReader Format) ISBN 1-4 (Print Edition) The quality management sourcebook: an international guide to materials and resources/Christine Avery and Diane Zabel. British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Avery, Christine. No part of this book may be reprinted or repro duced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.
Selection and editorial matter © 1997 Christine Avery and Diane Zabel All rights reserved. The Quality Management Sourcebook An international guide to materials and resourcesįirst published 1997 by Routledge 11 New Fetter Lane, London EC4P 4EE 29 West 35th Street, New York, NY 10001 This edition published in the Taylor & Francis e-Library, 2003.
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